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Testimonials

Customer Care

At Caldwell & Gregory, you the customer are our number one priority. Personalized customer care, speaking with live representatives, listening and building relationships and trust is what we do. Our reputation is reflected by feedback.

Here is what some of our customers have to say:

“The folks at Caldwell & Gregory made some big promises and we were a bit nervous given that we were to be one of your first universities in Texas, but our anxiety was completely unfounded. You have delivered on all your promises and exceeded all our expectations.”

Thomas Martin

Texas A&M University – Kingsville

“Your staff has exhibited pride in service; providing immediate response time and a superior quality of customer care. Your technicians are well-groomed and always in uniform. They check-in with us every time they come on campus and we always know what they are doing.”

Jerry L. Bartley

Alabama State University

“It is refreshing to not have to worry about laundry service; that is to say, I don’t have to worry about whether or not Caldwell & Gregory is doing the job. My experience working with your company has shown me that you and your people can be trusted to do the right thing.”

Anthony Harvey profile picture. He's wearing a red jacket and smiling
Anthony Harvey

Clemson University

“Turnaround time for service calls is amazing with our students noticing minimal downtime. The quality equipment and service by our technician has been a key factor in our satisfaction with Caldwell & Gregory.”

Stephanie Swanger

Wesleyan College

“Caldwell & Gregory has always been very professional in our dealings, they have lived up to our agreement and gone above and beyond words on paper. The service is outstanding and our Service Technician is a part of our family.”

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Kathy Tidwell

The University of Mississippi

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