Have you considered the benefits of going digital with your commercial laundry system? While you might be used to coin-operated laundry machines, a new option is out there.
Today, almost everyone accesses services and completes transactions while connected to the internet. Why should laundry be any different? Digital systems are versatile, accessible and customizable. When you upgrade to a digital laundry system, you can help out users and enjoy a high return on investment. Learn more about digital laundry systems and why they’re a good investment.
Digital laundry systems sync washing and drying machines to the internet. Often paired with an app, digital laundry allows users to pay for their laundry online. They may also be able to see which machines are free and receive notifications once the wash or dry cycle is complete. For users, digital laundry saves time and makes it much easier to use a laundry system on a busy schedule. No need to stop at the bank!
In addition to improving user convenience, digital laundry systems also benefit building owners and managers. Some apps will let you know when machines need maintenance, giving you time to request repairs before they break down and cause lost revenue. Digital systems are less work and easy to maintain. They also collect data, allowing you to determine which machines are used most often and when.
Digital laundry works exactly like it sounds — it takes the process of washing laundry to the digital sphere. This means users can complete the payment process on their phones and don’t have to be physically present for every step of the cycle. To make digital laundry work, you need to purchase or rent compatible machines.
To use a digital laundry system, customers download an app on their phone. From there, they can see washer and dryer availability, pay for cycles online, start or stop machines, and receive system notifications. Upgrading to a digital laundry system makes doing laundry much more convenient for users.
Doing laundry can be a serious hindrance or a quick and simple task. People need to wash their clothes, bedsheets, towels, pillows and curtains. The kind of service you provide makes a difference in how this chore impacts their week. With digital laundry, you can offer users laundry services they’ll rave about.
The primary perk of using smart technology for laundry is that customers don’t have to scrounge up quarters. Most people don’t carry change anymore, so finding enough coins to pay for laundry can be a challenge. Digital laundry systems often allow coins, credit and debit cards, and online payments, so everyone is included. Online and card payments are encrypted to protect user privacy and security.
For managers, digital laundry systems offer the same level of payment convenience. With traditional laundry systems, you have to check on machines manually and collect coins yourself. However, digital systems allow users to pay electronically, so you don’t have to secure coins or worry about collecting them.
Using traditional laundry services usually requires a large time investment. Students, visitors or renters could show up, hamper in hand, only to find that every machine is taken. With digital laundry, users can check their phones to choose the best time to visit the laundry room. They can ensure machines are free before making the trek. Once they’ve started their load, they can head out on another errand, confident that their phone will notify them once the load is done or close to done.
Users can stay informed without having to invest the same amount of time and energy into doing laundry as before. Because many modern customers are used to smart technology, this upgrade will feel natural to them.
Machines that sync to an app are typically modern, efficient and highly reliable. Fast, effective wash cycles mean users don’t have to wait long to finish washing their items. Because of these fast cycles, you can serve more customers in a shorter amount of time, increasing your revenue.
Quality equipment with digital payment options reduces user frustration and maximizes uptime, offering you a high return. Purchasing or leasing efficient machines with digital capabilities also communicates to users that you care about offering modern services that align with their needs. When you offer digital payment options and high-quality machines at a university, apartment or campground, you can improve the reputation of your entire facility by making life that much easier.
Maintaining laundry services can be frustrating. With traditional services, you have to respond quickly each time a machine breaks down or there’s a problem with a coin slot. Digital laundry makes caring for laundry equipment much easier — your app can provide automatic service reports so that you know when you need preventive maintenance or equipment upgrades.
When you work with Caldwell & Gregory, you can pass all repair responsibility to our professional service team. Our technicians are trained to work with all the machine brands we lease, so you can be confident any problems will be fixed quickly. We’re easy to reach and pride ourselves on excellent customer service.
At Caldwell & Gregory, we’ll help you design the best system for your situation, whether you manage a college laundry room or campground laundry facilities. We can discuss the number of machines you’ll need, which brands seem like the best fit for you, payment options for users and more. Our laundry systems are leased, and the monthly lease covers the rent. Any additional income belongs to you!
We believe in personalized service because we know laundry isn’t a one-size-fits-all solution. The best option depends on how many users you serve, the payment options they prefer and the speed at which they need their clothes to be washed. Our digital laundry services can help you meet your goals and ensure satisfied customers.
Caldwell & Gregory manages laundry facilities across 25 states and in Washington, D.C. We’re known for excellent customer service, high-quality machines and reliable communication. We believe laundry services should exceed expectations, which is why we created the Speed Queen app. With the app, laundry facility users can get notified when cycles are complete, pay online and start machines from their phones.
We’ve been operating for over 30 years and believe our success is due to always putting customers first. We’ll help you identify the right laundry machine brand, design your laundry facility and keep your machines running.
Contact us today to learn more and go digital with your laundry services. You’ll never look back!